Microsoft Dynamics 365 Customer Service Functional Consultant Exam Simulator & MB-230 Pass4sure Vce & Microsoft Dynamics 365 Customer Service Functional Consultant Study Torrent

DOWNLOAD the newest TestkingPass MB-230 PDF dumps from Cloud Storage for free: https://drive.google.com/open?id=17tB2Bg9XywDEmVjr7b4ZDrSI1nPnlrUw

As is known to us, the leading status of the knowledge-based economy has been established progressively. It is more and more important for us to keep pace with the changeable world and improve ourselves for the beautiful life. So the MB-230 certification has also become more and more important for all people. Because a lot of people long to improve themselves and get the decent job. In this circumstance, more and more people will ponder the question how to get the MB-230 Certification successfully in a short time. And our MB-230 exam questions will help you pass the MB-230 exam for sure.

Earning the MB-230 Certification can help individuals advance their careers within the customer service space and demonstrate their proficiency in Dynamics 365 Customer Service. Microsoft Dynamics 365 Customer Service Functional Consultant certification can also help organizations identify individuals who have the skills and knowledge needed to effectively implement and support Dynamics 365 Customer Service applications.

>> Reliable MB-230 Dumps Questions <<

MB-230 Free Sample | MB-230 Exam Quick Prep

IT staff want to have an achievement and get a high position, passing exams and obtaining a certification is a shortcut and necessary. MB-230 valid exam cram review is a shortcut for passing certification. Through obtaining a certification needs a lot of time and money, especially the exam cost is not cheap, and certification function will play a significant role in your career. It only takes a little money on MB-230 Valid Exam Cram review to help you clear exam surely, it is really worth it.

Microsoft MB-230 Exam is designed for individuals who wish to become certified in the role of a Dynamics 365 Customer Service Functional Consultant. MB-230 exam is focused on testing the candidate's knowledge and skills related to configuring and customizing Dynamics 365 Customer Service, creating and managing cases, knowledge management, and integrating Dynamics 365 Customer Service with other applications. Passing MB-230 exam leads to the achievement of the Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate certification.

Earning the Microsoft Dynamics 365 Customer Service Functional Consultant certification can help professionals stand out in the job market and enhance their credibility with clients and employers. Microsoft Dynamics 365 Customer Service Functional Consultant certification can also lead to new opportunities for career advancement and higher earning potential.

Microsoft Dynamics 365 Customer Service Functional Consultant Sample Questions (Q208-Q213):

NEW QUESTION # 208
You are deploying a Unified Service Desk (USD) application.
For which three scenarios can you attach an action call? Each correct answer presents a complete solution.

A. Client diagnostic logging is turned on.
B. An agent script is run or an answer is clicked.
C. A toolbar button is clicked.
D. A window navigation rule is processed.
E. A threshold is reached in a Microsoft Power BI report.

Answer: B,C,D

NEW QUESTION # 209
A company deploys Dynamics 365 Customer Service.
A service manager requires a new classification ruleset for Bronze-type customers. The Bronze type customers require an answer within five hours.
You need to create the classification ruleset.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation
Step 1: Create a new ruleset in a workstream.
To create a logical work classification ruleset, do the following steps:
1. In Customer Service admin center, Omnichannel admin center, or Customer Service Hub, select a workstream, and in the Routing rules area, for the Work classification (optional) option, select Create Ruleset.
2. On the Work classification page, select Create new, and in the Create work classification ruleset dialog, select Logical rules in Rule type, and enter a name and description. By default, the root record is selected and displayed at the top of the condition builder for ease of reference and visibility of the record for which you are creating the rule.
Step 2: Create a new manual rule named Bronze.
3. In the Decision list area, select Create Rule, and on the Create work classification rule dialog, enter a name.
Step 3: Create a condition for the Bronze rule.
4. In the Conditions area, define the conditions according to your business needs. If you are creating classification rules for records, then the top-level condition is automatically populated. You can define conditions for up to two levels of the related records and attributes.
5. In the Output area, select the attribute for which value needs to be set if the conditions are met.
6. Repeat steps 3 through 5 to create the demand rules.
Step 4: Create a rule named 5-hour response from the decision list.
Step 5: Create a demand rule for the Bronze rule.
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/configure-work-classification

NEW QUESTION # 210
You need to select which setting needs to be configured for each setup.
Which settings should you select? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/create-workstreams
https://docs.microsoft.com/en-us/dynamics365/customer-service/enable-skill-routing-create-rating-model

NEW QUESTION # 211
You are implementing Omnichannel for Customer Service for a company.
The company has the following requirements:
The Knowledgebase article search tab must open when a new chat conversation begins.

The Chat Session template must be in expanded mode for the agents.

You need to complete the implementation to meet the requirements.
Which configuration should you use for each requirement? To answer, select the appropriate options in the answer area.

Answer:

Explanation:

Explanation:
Box 1: Docked
Communication panel mode - Select the default mode of the panel when a session is started. Choose one of the following:
Docked: The panel will be in expanded mode.
Minimized: The panel will be in minimized mode.
Hidden: The panel will be hidden.
Box 2: Entity Search
Manage application tab templates, Search, The following parameters are available for the entity search page type.
searchType - Define to use Relevance search or Categorized search.
searchText - Define the string you want to search.
Reference:
https://docs.microsoft.com/en-us/dynamics365/app-profile-manager/session-templates
https://docs.microsoft.com/en-us/dynamics365/app-profile-manager/application-tab-templates

NEW QUESTION # 212
You are an Omnichannel administrator for a company. The company is implementing a chat channel.
You need to route all chats relating to work orders to the field service queue.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order, NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

Answer:

Explanation:

Explanation:

NEW QUESTION # 213
......

MB-230 Free Sample: https://www.testkingpass.com/MB-230-testking-dumps.html

What's more, part of that TestkingPass MB-230 dumps now are free: https://drive.google.com/open?id=17tB2Bg9XywDEmVjr7b4ZDrSI1nPnlrUw